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Report an issue

Found something wrong? Tell us and we'll look into it.

What to include

The more specific you are, the faster we can fix it. Where possible, please include:

  • The page address — copy the URL from your browser
  • The stop name or ATCO code, or the route number
  • What you expected versus what you saw
  • The date and time you saw it, and your device or browser

Before you report a timetable problem

We publish what operators supply to the Bus Open Data Service — we don't create timetables ourselves. If a time is wrong, it's often wrong at the source, and the operator has to correct it. It's still worth telling us: we'll check whether it's our processing at fault, and we can point you to the right operator. See about the data for how this works.

Prefer to just email?

Write to hello@nextbustime.co.uk or use our contact page.